Any shipping and delivery matters are governed by this policy (“Shipping & Delivery Policy”)
1. Delivery charges
a. You will be shown the delivery charges due for each order prior to making a payment. We work with logistics providers to provide you with the best possible rates, where applicable.
2. Dispatch time
Please allow 2-5 working days post your placement of order for the shipment to be dispatched.
3. Delivery time
The delivery time is approximately 5 working days for domestic shipments from the date of shipment within India. Deliveries will be made to the address provided by you at the time of the order.
Though we endeavour to ensure that the shipment reaches you in time, there may be delays due to unforeseen circumstances.
4. Damaged / Defective goods
If the goods you receive are damaged or defective or not matching your order, you will be required to intimate us about such cases within 24 hours of delivery. Please refer to our Returns & Exchange policy for more details.
5. Product Returns
The shipping costs incurred for the return of any item(s) will be borne you. Please refer to our Returns & Exchange policy for more details.
Returns, Refunds, Cancellation & Exchange Policy
Any cancellations, returns or exchange are governed by this policy (“Return Policy”). Unfortunately, currently we do not entertain any claims of exchange.
An order once placed cannot be cancelled. However, you may contact us on the store contact details for cancellation requests. Cancellation in such cases will be done at our sole discretion.
If approved, then the refund will be processed a credit will automatically be applied to your credit card or original method of payment, within 15 days.
In case of any delays or assistance, please contact us.
Orders placed from the website can only be returned. Any bulk/export/trade orders placed via filling online forms, direct contact or getting a quote cannot be returned. Also, payment and shipping for such orders will be applying a different set of T&C, as intimated during your contact with the office.